Frequently asked questions

Yes. Use the Institutional Enquiry page to upload a BOQ or equipment list, and we will prepare a consolidated quotation.

Delivery options and timelines depend on the products, quantity and location. We confirm the delivery terms in your quotation.

Schools, colleges, universities, engineering and polytechnic institutes, medical and pharmaceutical colleges, research laboratories and government institutions.

Yes. We provide formal quotations with GST details (GSTIN 19FTMPS2144P1ZQ) for institutional purchase processes.

Payment terms are agreed per order and stated in the quotation. Contact us to discuss terms for institutional purchases.

Send a quote request or WhatsApp us with the product name and quantity. Availability depends on the model and order size, so we confirm it along with your quotation.

Yes. Our catalogue covers the most common laboratory equipment, but we regularly source other electrical, electronics, physics and scientific items. Share your requirement or BOQ and we will check.

Documentation varies by product. Ask for the user manual or experiment manual while requesting your quote, and we will confirm what is included.

Send us the equipment name, model and a description of the fault through the Repair & Servicing page. We will review it and let you know whether we can take it up.

After you submit a request you receive a ticket number. Enter it with your phone number on the Repair & Servicing page to see the current status.

Product pages list the specifications we have confirmed. For complete specifications, model options or a datasheet, request a quote or contact us — we will share the details for the exact model being offered.

In many cases, yes. Tell us your university or board syllabus and we will recommend trainers and experiment lists that match it.

Warranty terms depend on the product and manufacturer and are confirmed in your quotation. We also offer repair and servicing support after the warranty period.